About us
Care with a personal understanding
Many of our team have personal experience with disability in their own families. That shapes everything about how A Plus Care works.
Our mission
A safe and empowering service
A Plus Care strives to provide a safe and accessible service for all participants — empowering the individuals we work alongside. From the initial consultation, we deliver personalised A+ support that aims for genuine customer satisfaction.
Everything we do aligns with our core values: creating opportunities and promoting independence. And that's a promise — our team is with you each step of the way.
A Plus Care Pty Ltd. ABN 20 620 378 056. NDIS registration 4-433C-1647. Office at Craigieburn,Vic 3064. We work across Melbourne's north — Somerton, Broadmeadows, Craigieburn, Roxburgh Park, Meadow Heights, Greenvale, Campbellfield, Epping, Thomastown, Reservoir, Glenroy, Fawkner, Coburg and nearby — and further across Victoria where the plan allows.
What we stand for
Values we work by
Empathetic
We understand the trials faced day to day — many of our team have personal experience with loved ones living with disability. Compassion runs through every part of our business.
Transparent
Honesty and integrity guide us, with a code of transparency between our team and our clients.
Empowering
Our services and care plans aim to ignite a sense of empowerment in every participant.
Customer-focused
The people we support are always at the forefront of our minds — in every decision, every day.
Diverse
We value a diverse range of individuals — staff and clients alike — from all walks of life.
Choice and control
Participants' voices are heard and respected. We personalise our services to align with their desires.
Why we do it
We are constantly working for a better world
We work to enhance the quality of our participants' everyday lives by instilling pride, empowerment and belonging — and to loosen the constraints that stigma and discrimination place on people living with disability.
Our goals
What we're committed to
Meaningful community integration
We support participants to take part in community life in ways that genuinely matter to them.
Independence, built step by step
We help develop each person's capabilities and confidence, at their own pace.
A team you're proud to call yours
Qualified, screened staff who genuinely invest in each participant's journey.
Ready when you are
Let's talk about the support you're looking for
Call us, email us, or send a message — we'll help you understand your options, in plain language.