Getting started

From the first call to support that fits your life

No jargon gate. We listen, we explain the plan in plain language, then we start only when it makes sense for you.

01

Get in touch

Call 1800 275 872 or 03 7065 1090, or email info@apcvic.com.au. Tell us the language you prefer. You don't need to have every document ready for that first conversation.

02

Talk through your plan

We look at what you want to achieve, what your NDIS plan already covers, and where A Plus Care can help. If you already have a plan manager, we work alongside them. We do not replace them, and we do not claim to offer plan management as our own registered service.

03

Match the right supports

Support work, support coordination, daily tasks, transport, life skills, group activities or respite — only what you actually need. We can also offer allied health professionals, cleaners and gardeners who work with us. Those are referrals through your coordinator, not a registration we claim.

04

Start, then keep adjusting

Supports are written with you, not for you. As goals change, so does the help. You stay in choice and control the whole way. What we deliver is billed at the current NDIS Price Guide. Partner rates are explained before anything is booked.